Professor Heidi Larson, PhD, Director Vaccine Confidence Project:
"I spend a lot of time talking particularly in the last six months with tech companies, Facebook, What'sApp, Pulsort, Twitter, Instagram, WeChat, Weebo. They have a lot of fingers pointing at them to fix the misinformation problem. But it's not so simple. One, the biggest problem is a lot of it's not misinformation. Our problem is as we've heard in the last 48 hours that there's not anything 100%. And what actually, can legally, without creating a censorship thing, can we absolutely say this is misinformation, because we have a lot of ambiguity in the safety field. And we have to come to terms with that. So we have to think about it differently than deleting misinformation but building trust so people are willing to put up with a certain amount of risk because they believe in it enough, they believe in our work, what we are doing, and that it's in their interest."
https://youtu.be/LZE7RCmV2zk